Privacy Policy

1. Introduction

TWS Infinity Group ("TWS Infinity", "we", "us") respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.

2. Information We Collect

• Contact details you submit through our enquiry forms — name, phone number, email, and any message you write.
• Booking details when you schedule a Google Meet, including name, email, and phone number, used to send a calendar invite.
• Messages you send to our AI chat assistant, used only to generate a response — not stored beyond your active session.
• Basic technical information (such as device type and browser) collected automatically for site functionality.

3. How We Use Your Information

We use the information you provide to:

• Respond to enquiries submitted via WhatsApp, phone, or our contact forms.
• Schedule and confirm Google Meet consultations, including sending calendar invites.
• Improve our website and services.

We do not sell your personal information to third parties.

4. Third-Party Services

Our website uses WhatsApp for enquiry submissions, Google Calendar/Meet for scheduling, and a third-party AI service to power our chat assistant. These services have their own privacy policies governing the data they process.

5. Data Storage

Property and content information on this site is managed as static data and does not include your personal information. Enquiry and booking details are transmitted directly to our team via WhatsApp, email, or Google Calendar rather than stored in a database on our servers.

6. Your Choices

You can choose not to submit personal information through our forms — you're always welcome to contact us directly by phone instead. To request that we delete information you've previously shared, email us at contact@twsinfinity.com.

7. Contact Us

For questions about this Privacy Policy, contact us at contact@twsinfinity.com or TWS Infinity Group, Plot No 99, Nandanvan, Nisarg Bungalows, Near Ryan School, Bavadhan, Pune, 411021.